Subscription Cancellation Policy

1. Cancel any time, yourself

Tool packs are bought with a single payment that never renews and saves no card, so there is nothing to cancel. The Pro monthly subscription (once launched) can be cancelled at any time with one click from "My account → Subscription and payment methods" on sureinstant.net, without contacting anyone and with no cancellation fee. You see an immediate confirmation and receive a notification by e-mail.

2. When cancellation takes effect

• Automatic renewal stops at once, and you keep the subscription's features until the end of the period you paid for.
• At the end of the period the account goes back to running on tool balances and the general balance automatically.
• You can undo the cancellation and resume with one click before the period ends.
• Cancellation does not automatically refund the current period; refunds are governed by the Refund Policy.

3. Your account and data after cancelling

Your account, balances and invoices stay as they are. Files and results are deleted automatically 24 hours after the job in every case. You can export your data at any time. To delete the account permanently, request it from "Profile"; permanent deletion cannot be undone and forfeits any remaining units, and invoices and consent records are kept for as long as the law requires.

4. Cancellation by the company

The company may end a subscription or an account for a breach of the Agreement or non-payment after the grace period, with no refund in case of breach. If the company discontinues the service or the paid subscription for its own reasons, it will notify you at least 30 days ahead and refund the unused part of the paid period and the value of purchased, unused units.